My Blogs

AI Product Development · Product Management · Product Thinking

The most useful prioritization question: What must work on day one?

A customer has been promised a launch date. Engineering needs time to fix a technical issue. The backlog has ten requested features, and everyone has a different view of what “ready” means. I have seen versions of this situation throughout my work on enterprise applications and e-commerce platforms. The mistake is to begin by arguing […]

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Blog · MarTech · Sales

LinkedIn outreach without breaking LinkedIn’s rules

At a glance The pitch for LinkedIn automation tools is simple: connect them to your reps’ accounts, upload a list, and let the tool send connection requests and follow-ups while everyone sleeps. It’s tempting, especially when leadership wants more pipeline and LinkedIn is where your buyers are. But there’s a problem most demos skip. What […]

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Blog · CRM · MarTech

Your bad MQLs were bad the moment they entered your CRM

At a glance When sales says “these MQLs are rubbish”, marketing teams usually reach for the scoring model. They add points here, take points away there, and raise the threshold. Three months later, sales says the same thing. That’s because scoring can’t fix a lead that should never have been in the system. If a […]

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Digital Strategy · E-Commerce

Your E-commerce Website Is Live. Now What?

15 tool categories to build the business behind your storefront Launching an online store feels like the hard part. The catalog is ready, checkout works and the first orders begin to arrive. Then the work spreads. A customer asks where their package is. A supplier needs a purchase order. Stock on the website disagrees with […]

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