3 September 2026 By PS Harish
The last post was about the wall — how a handful of individually reasonable onboarding requirements stack into something that quietly costs a product its users, before they’ve done anything with it. This one is the fix. Not “remove the checks,” because fraud and spam are real problems. The fix is rebuilding onboarding as three […]
31 August 2026 By PS Harish
Onboarding isn’t a screen. It’s the lever that decides whether a product gets adopted at all. If onboarding is pathetic, adoption is pathetic — no amount of feature work fixes that afterward. If onboarding is smooth, the product finally gets a fair chance to prove itself. I’ve come to believe this is the single highest-leverage […]
Blog, Engineering Leadership, Product Management
21 August 2026 By PS Harish
Most senior people give feedback as questions. Here’s what to do instead. I’ve been noticing the same thing in product reviews for years now, across different teams and different companies. And it’s almost always the most senior person in the room doing it. Feedback comes out as questions. “Why is this in production?” “Do you […]
