When your automation is running but not working, this is where we start.
Most “broken” marketing automation isn’t broken — it’s running exactly as built, and it was built wrong: bad triggers, no lead scoring, nurture sequences nobody’s touched in a year. I audit and rebuild automation so it drives pipeline instead of just sending email.
root-cause diagnosis of underperforming workflows, using the same 7-cause framework behind my most-read post on this
building or fixing scoring models so sales gets the right leads, not all of them.
rebuilding sequences around actual buyer lifecycle stages, not generic drip.
correcting the enrollment/exit criteria and branching logic that quietly break workflows.
making sure automation platform, CRM, and ad/analytics tools pass data cleanly between them.
so you can see what’s actually working, not just that emails sent.
No lecture on best practice. Just automation that actually moves leads forward.
A few signs this is you:
I map every active workflow against the 7 common root causes of automation failure, and flag which apply to you.
We rank fixes by revenue impact, not by what's easiest to touch.
Workflows, scoring, and integrations rebuilt in scoped phases, tested before full rollout.
Reporting/attribution set up so the impact is visible, and so the next problem gets caught early.
years running marketing/marketing-automation programs for clients
Scoring parameters → 50% more demo bookings, 50% faster deal-stage movement
of one client's attributed revenue driven by 3 automated flows
Platforms: HubSpot, Marketo, Klaviyo, Zoho One, Adobe Campaigns
Three automated flows — cart offer codes, product-page pop-up, order confirmation — went from generating nothing to carrying 89.7% of a brand’s attributed revenue in 6 months. The tool was already installed. Nothing was running until the workflows were rebuilt.
Almost always one of a short list of root causes — bad triggers, no lead scoring, or nurture built for the wrong lifecycle stage. Full breakdown in the linked post below.
Both — audits/fixes for existing builds, or ground-up builds for teams starting fresh.
HubSpot and Klaviyo primarily; the diagnostic approach applies to Marketo, Zoho One, and Adobe Campaigns too.
Depends on sales cycle length — workflow health improves immediately, pipeline impact shows over the next 1-2 cycles.
Yes — building or repairing scoring models is one of the most common engagements here.
Scoped after a free initial call — no fixed packages.
Blog, CRM, E-Commerce, MarTech
2 September 2026 By PS Harish
Your marketing automation is not working because one or more of seven things quietly broke: dirty data, disconnected tools, stale workflow logic, misfiring triggers, no clear owner, low team adoption, or no real definition of “success.” Most stalled platforms suffer from two or three of these at once, which is why a quick fix rarely […]
16 July 2026 By PS Harish
Here’s a question I ask content teams in my first week: How many pages are you publishing per month? The answer is almost always somewhere between 30 and 60. Sometimes higher if they have a large team. Sometimes lower if content is being produced by a single person alongside other responsibilities. Then I ask the […]
AI, AI Architecture, Blog, Digital Strategy, Growth Marketing
15 August 2026 By PS Harish
Most companies treated personalization as a technology gap. AI proved it was always an operational one. The Expectation Was Set Without Your Permission In 2021, McKinsey published what should have been a wake-up call for every marketing leader: 71% of consumers expect personalized interactions from the brands they engage with. 76% get frustrated when they […]
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