AI, AI Architecture, Blog, Digital Strategy, Growth Marketing
15 August 2026 By PS Harish
Most companies treated personalization as a technology gap. AI proved it was always an operational one. The Expectation Was Set Without Your Permission In 2021, McKinsey published what should have been a wake-up call for every marketing leader: 71% of consumers expect personalized interactions from the brands they engage with. 76% get frustrated when they […]
